With our mobile app, you can stay connected to your home or business. Arm or disarm your system, customize alerts and check your sensor or alarm history.
Email and Text Notifications
Not home? No worries. You can receive alerts if any of your sensors or detectors spots potential trouble.
The Advantages of the Wise Interactive Package – But with even more control
Our Wise Interactive Package includes all the features of the Wise Automated Package, including wireless communication, professional monitoring and crash and smash protection. It also includes remote arming/disarming, system status, user code management, alarm alerts, arming/disarming alerts, system event alerts, no-show alerts, arming reminders, geo-services, sensor left open alerts, 24×7 sensor activity, severe weather alerts, control panel weather, light control, lock control, thermostat control, garage door control, water management and image sensor capabilities.
Your Wireless Outdoor Camera connects to the Internet via your home Wi-Fi network. During the setup process, you will provide your home network’s login info, allowing your camera to discover it and connect. Once setup is complete, your camera should be connected to your network and functioning properly.
This could be due to browser settings and plugin compatibility issues. Try viewing video on your phone or tablet on the Alarm.com app. If you see video there, follow the onscreen prompts to install the required plugin. If you don’t see video, contact Customer Support.
All battery types and other technical information for each piece of equipment can be found in the Specs section of the equipment pages. If you need a replacement battery for any piece of equipment, just give us a call and we’ll send you one.
This is commonly caused by the sensor and magnet not being placed properly when mounted. They could be too far apart or the arrows on the transmitter and magnet could be misaligned. If you’re having this issue and are unable to determine the exact cause and resolve it, please contact us.
Your Wireless Indoor Camera connects to the Internet via your home Wi-Fi network. During the setup process, you will provide your home network’s login info, allowing your camera to discover it and connect. Once setup is complete, your camera should be connected to your network and functioning properly.
This could be the result of a variety of factors. To attempt to resolve, first follow the onscreen instructions to retry the process. If this fails, consult the Power Cycle and Reset video and reset your camera. Then start the process over from the beginning. If that is unsuccessful, contact Customer Service at A.C. Daughtry.
This could be due to an incorrect password for your wireless network. Check to make sure you’ve entered the correct password. If you’re confident that you did and your camera is still not working correctly, contact Customer Service at A.C. Daughtry.
This could be attributed to a variety of factors, including changes to your wireless network or service provider settings, router configuration changes or equipment location. Attempt to power cycle your device. If that doesn’t work, contact Customer Service at A.C. Daughtry.